For the purposes of this privacy statement, "we", "our" and "us" means Travel Phone Shop, Trading Division of Pathfinder GTM Limited (registered number 06849879) and their successors and assignees (including Travel Phone Shop and www.travelphoneshop.com). "you" and "your" means any natural or legal person who uses the website and each entity on whose behalf they act.
Please refer to our website Terms and Conditions of Use for details of the basis on which you may use the Site and its contents and the extent of our responsibility for such content.
1.1 Personal Information
If you provide us with any Personal Information, which is defined as Sensitive Data under the Act, then we will not disclose this to any third party for any reason without your consent.
You must at all times ensure that the Personal Information you provide is accurate and complete and all registration details (where applicable) shall contain your real name, address and other requested details. You will notify us of any changes to these as soon as you are able so that we can update our records.
You are solely responsible for your Personal Information and we may take any action with respect to your Personal Information we deem necessary or appropriate if we believe it may cause us to suffer any loss, liability or commercial damage.
Whilst we will take all reasonable steps to protect your Personal Information, we cannot guarantee the security of any Personal Information you disclose online. You accept the inherent security implications of dealing on-line over the Internet and will not hold us responsible for any breach of security unless we have been negligent and then only to the limits set out in the Website Terms and Conditions.
1.2 Why we collect Personal Information
You are not obliged to give us any Personal Information in order to use our Site. We may, however, require certain Personal Information in order to offer you some services through our Site such as where you contact us using the form provided.
The Personal Information we collect is necessary for us to respond to any queries you may submit to us, and is valuable in helping us to improve the design and range of the products and services provided by us. The use of your information will be kept to the minimum required in order for us to continue to provide the Site and our products and services.
We will not sell, share with or transfer to third parties any information you provide except as set out in this privacy statement.
1.3 What do we do with your Personal Information?
You acknowledge and understand that Travel Phone Shop, Trading Division of Pathfinder GTM Limited may use your Personal Information:
to identify you;
to administer, maintain and host the Site and related business;
to administer any services we provide to you;
to compile statistical analysis of the pages of the Site which you visit;
to help us develop our business, products, services and the Site;
to process, take payment for and deliver any orders you make with us for goods and services;
for internal administration and/or analysis;
to consider any applications or requests for information or advice made by you;
if applicable, to consider your application for employment; and
to comply with any legal or regulatory obligations.
1.4 IP addresses
We use IP addresses to analyse trends, administer the Site, track users' movements and gather broad demographic information for aggregate use, we also aggregate statistics, traffic patterns and related Site information. Such information is primarily used to provide you with an enhanced online experience. This information is generally not capable of personally identifying you. However where it does, you have the right to require us to stop analysing it by contacting us at: firstname.lastname@example.org.
We may obtain information about your general internet usage by using a cookie which is stored on your browser or the hard drive of your computer. Cookies are text files which contain information that is transferred to your computer's hard drive. They help us to improve our site and to deliver a better and more personalised service. Some of the cookies we use are essential for the site to operate, whereas others are aimed at enhancing and personalising your user experience.
The information gathered by cookies on our site(s) may be used in the following ways:
To tailor advertisements or promotions you receive. For example, if you have looked at a specific type of mobile handset, we might use this information to personalise any subsequent advertisements you see. We may also personalise our service based on the type of computer system you use, together with the purchase pattern of other customers who may have looked at similar products to you. We may also provide you with advertisements which may be customised using information such as the search terms you use on our site. For example, if you searched for a specific product or accessed our site via a specific banner ad or search word, we may present you with content and/or offers linked to that banner ad or searchword.
We may use navigational information about where you go on our site to better understand how our site is used and to ensure that the product offerings that are presented to you are relevant.
We do not use any data about where you go, or present you with advertisements outside of our site other than on sites which provide for such use in their respective privacy policies.
We may collect information on how frequently you visit the site and the type of products and/or services that you view to enable us to measure the popularity of our sites and our product offerings.
Types of Cookie
Strictly Necessary Cookies
These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website, remembering how far you are through your pay as you go order, making sure that the travelphoneshop website looks consistent or remembering what's in your basket. Without these cookies, many of the basic functionalities of our website - the stuff you expect the site to enable you to do like filling in your shopping basket, we simply can't provide.
These cookies collect information about how visitors use our website, for instance which pages visitors go to most often, and the pages that they don't. This understanding enables Travel Phone Shop, Trading Division of Pathfinder GTM Limited to continually improve the experience we deliver to you so that the site is easy to use and includes content that you find helpful These cookies don't collect information that identifies a visitor - so we can't identify you individually. All the information these cookies collect is aggregated and therefore anonymous. This information is only used to improve how the travelphoneshop.com website works.
These cookies allow the website to remember the choices you make as you browse the site (for instance, your login details to enable you to provide your comments in our new community forums). They provide more enhanced and personal features. The information they collect is anonymised and the usage only relates to www.travelphoneshop.com - they cannot track your browsing activity on other websites once you've left our site
1.6 Third Parties
We will not disclose your Personal Information to any third party unless either we have your permission to do so, or we are, or consider ourselves to be, under a legal or regulatory obligation to do so.
Your Personal Information may be disclosed to the following recipients, though we will use our reasonable endeavours to control the use of your Personal Information:
Our third party service providers for the purposes of carrying out their services (including those used by us to complete your orders for products and/or services).
Any person to whom we propose to transfer any of our rights and obligations under any agreement we have with you.
Our professional advisers and external auditors.
Any of our agents.
1.8 General Information
The www.travelphoneshop.com website has been designed to be accessible to all web users, irrespective of individual abilities and browser type.